POLICIES
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Sign up for emails and we will send you special promotions just for being our customer.
Gratuity
Our Services do not include gratuity but are greatly appreciated.
You cannot use the remainder of a gift card for gratuity unless the purchaser added it. Cash or credit is accepted.
Reservations/Cancellation Policy
A credit card is required to book appointments. We understand time is valuable so we have implemented this policy to respect the time of clients and our staff . If you miss a scheduled appointment our staff loses business and potential business of another who could have filled the spot..
You will be responsible for 50% of your services , without a 24 hour notice of your reservation. " No show " appointments will assume the responsibility of the full price for the reserved appointment. Policy for Rescheduling an appointment in less than a 24 hour notice still applies.
If you are using a gift certificate or any prepaid service it may be used in lieu or void.
Sorry, there are no exceptions.
Gift Card Policy
Gift Cards are to be used by only the person whom it was issued to. It cannot be used to pay for someone else's service. There are NO refunds for gift card purchases for any reason. Gift Cards cannot be used for gratuity. We are not responsible for lost or stolen cards. We do not accept gift cards over five years old.
Third Party Gift Cards
We accept Spawish and Spa Week gift cards and Spafinder giftcards. Our Policy is one card per person, per visit.
These offers cannot be combined with any packages, discounted services, specials, used for sales tax, gratuity or receive cash back.
Memberships
Monthly Massage / Facial savings is Here ! Pick your day each month and choose between a massage or facial.
A 10 month membership via auto debit.
Brazilian wax Club
6 months of savings, ask for details
ALL Prices and services are subject to change without notice.
Join our Customer Rewards List!
Sign up for emails and we will send you special promotions just for being our customer.
Gratuity
Our Services do not include gratuity but are greatly appreciated.
You cannot use the remainder of a gift card for gratuity unless the purchaser added it. Cash or credit is accepted.
Reservations/Cancellation Policy
A credit card is required to book appointments. We understand time is valuable so we have implemented this policy to respect the time of clients and our staff . If you miss a scheduled appointment our staff loses business and potential business of another who could have filled the spot..
You will be responsible for 50% of your services , without a 24 hour notice of your reservation. " No show " appointments will assume the responsibility of the full price for the reserved appointment. Policy for Rescheduling an appointment in less than a 24 hour notice still applies.
If you are using a gift certificate or any prepaid service it may be used in lieu or void.
Sorry, there are no exceptions.
Gift Card Policy
Gift Cards are to be used by only the person whom it was issued to. It cannot be used to pay for someone else's service. There are NO refunds for gift card purchases for any reason. Gift Cards cannot be used for gratuity. We are not responsible for lost or stolen cards. We do not accept gift cards over five years old.
Third Party Gift Cards
We accept Spawish and Spa Week gift cards and Spafinder giftcards. Our Policy is one card per person, per visit.
These offers cannot be combined with any packages, discounted services, specials, used for sales tax, gratuity or receive cash back.
Memberships
Monthly Massage / Facial savings is Here ! Pick your day each month and choose between a massage or facial.
A 10 month membership via auto debit.
Brazilian wax Club
6 months of savings, ask for details
ALL Prices and services are subject to change without notice.
F.A.Q
All of our Estheticians have been trained and licenced by the State of Connecticut.
They all perform Facials, Body Treatments, Waxing, Nails and Make Up. They all meet the standards of Aura Day Spa criteria which includes ongoing training, workshops and practice proper sanitation to ensure every client is properly cared for.
All of our massage therapists are licensed and nationally certified in bodywork.
They all perform Swedish, Deep Tissue, Reflexology, Hot Stone, Pregnancy, Reiki energy, Cupping and more!
What is a Facial and why should I get one?
An Esthetician performs Facials. They are trained in skin care, aging, conditions, and maintaining the overall health of the skin. You are in a private room where the esthetician will analyze your skin and speak to you about your concerns and expectations. At this point a relaxing, yet informative treatment takes place. Your skin is gently cleansed, exfoliation of dead skin cells, warm steam, massage of the face, and an appropriate mask is applied. All Facial procedures are intended to leave your skin radiant & balanced.
What is a Peel ?
A naturally derived acid solution applied to skin that dissolves the outermost layer of skin cells revealing more radiant skin.
Peels can help with numerous skin ailments such as acne, scarring, sun damage, and aging factors such as fine lines and sagging.
There are light, moderate, or deep peels. Light requires no downtime from normal activities, moderate may be a day or two and deep may require more than a week to allow healing. Deep peels are only performed by a physician.
What is Extraction?
Removal of comedones (A.K.A blackheads). We prepare the skin with proper softening techniques of the pores and use gentle methods to relieve the plugs of sebum. It is best not to attempt this at home to avoid damage. Acne and pimples that carry bacteria are treated in a calming yet purifying way to avoid spreading the bacteria and reducing irritation.
What should I expect when I have a Massage?
There are numerous facets of bodywork. You can speak to your therapist to see which type would be most beneficial. Massage is healthy and promotes relaxation on the nervous system, relieves muscle tension, and promotes blood circulation. You are in a private room with tranquil music. You are left to undress to your comfort level and properly draped at all times during your massage.
What should I expect when I get waxed?
You should allow your hair to grow at least 2 weeks (if you shave) of hair growth.
We use the finest wax and are meticulous in hair removal. We use pre and post wax solutions to give you a pain free, thorough wax experience. Your privacy is utmost important to us!
Are Manicures and Pedicures Safe?
We follow all standard precautions and disinfect tools properly as well as have the safest and newest magnetic pedicure tubs.
All of our Estheticians have been trained and licenced by the State of Connecticut.
They all perform Facials, Body Treatments, Waxing, Nails and Make Up. They all meet the standards of Aura Day Spa criteria which includes ongoing training, workshops and practice proper sanitation to ensure every client is properly cared for.
All of our massage therapists are licensed and nationally certified in bodywork.
They all perform Swedish, Deep Tissue, Reflexology, Hot Stone, Pregnancy, Reiki energy, Cupping and more!
What is a Facial and why should I get one?
An Esthetician performs Facials. They are trained in skin care, aging, conditions, and maintaining the overall health of the skin. You are in a private room where the esthetician will analyze your skin and speak to you about your concerns and expectations. At this point a relaxing, yet informative treatment takes place. Your skin is gently cleansed, exfoliation of dead skin cells, warm steam, massage of the face, and an appropriate mask is applied. All Facial procedures are intended to leave your skin radiant & balanced.
What is a Peel ?
A naturally derived acid solution applied to skin that dissolves the outermost layer of skin cells revealing more radiant skin.
Peels can help with numerous skin ailments such as acne, scarring, sun damage, and aging factors such as fine lines and sagging.
There are light, moderate, or deep peels. Light requires no downtime from normal activities, moderate may be a day or two and deep may require more than a week to allow healing. Deep peels are only performed by a physician.
What is Extraction?
Removal of comedones (A.K.A blackheads). We prepare the skin with proper softening techniques of the pores and use gentle methods to relieve the plugs of sebum. It is best not to attempt this at home to avoid damage. Acne and pimples that carry bacteria are treated in a calming yet purifying way to avoid spreading the bacteria and reducing irritation.
What should I expect when I have a Massage?
There are numerous facets of bodywork. You can speak to your therapist to see which type would be most beneficial. Massage is healthy and promotes relaxation on the nervous system, relieves muscle tension, and promotes blood circulation. You are in a private room with tranquil music. You are left to undress to your comfort level and properly draped at all times during your massage.
What should I expect when I get waxed?
You should allow your hair to grow at least 2 weeks (if you shave) of hair growth.
We use the finest wax and are meticulous in hair removal. We use pre and post wax solutions to give you a pain free, thorough wax experience. Your privacy is utmost important to us!
Are Manicures and Pedicures Safe?
We follow all standard precautions and disinfect tools properly as well as have the safest and newest magnetic pedicure tubs.
Aura Day Spa
234 East Main St. Branford, CT.
(203) 488-4400
234 East Main St. Branford, CT.
(203) 488-4400